Frequently asked questions

SavvyKai is a B2B marketplace that connects Australian small and medium businesses with vetted professional service providers. We help you find the right expert for your business goal — whether that is improving cash flow, scaling revenue, or streamlining operations.

We match you based on your business goal, industry, and specific needs. You can browse solutions by goal, explore packaged offers, or tell Kai — our AI assistant — what you are trying to achieve and get personalised recommendations.

Browsing solutions, reading articles, and using Kai are completely free. You only pay when you engage a professional through one of their packaged offers or custom proposals.

We have professionals across accounting, digital marketing, web development, business consulting, legal services, and more. All providers are Australian-based and vetted for quality and experience.

Each professional sets their own pricing. Packaged offers have fixed prices so you know the cost upfront. For custom work, professionals provide proposals based on your specific requirements.

Every packaged offer includes a clear scope of work, deliverables list, timeline, and fixed price. You can see exactly what is included and excluded before committing. There are no hidden fees.

Packaged offers have fixed pricing, but professionals can create custom proposals tailored to your budget and scope. If a packaged offer is close but not quite right, reach out to the professional to discuss options.

Once you select a packaged offer or accept a proposal, the professional will reach out to schedule a kickoff meeting. They will confirm the timeline, deliverables, and communication plan. You can track progress through your SavvyKai dashboard.

Communication happens through the SavvyKai platform. You can message your professional directly, share files, and track milestones. Some professionals also offer video calls for key meetings.

We encourage open communication with your professional first. If issues cannot be resolved directly, SavvyKai has a dispute resolution process. We review the agreed scope and deliverables and work to find a fair outcome for both parties.